We cannot say enough good about Carl and Kevin. They replaced our old hot air furnace with a seven zone propane heating system. Through it all they were pleasant and cheerful in spite of repeated obstacles. We relied on Carl for consultation and he never failed us. He shopped for the best prices and gave us options. Spring Brook provides the kind of customer service that you rarely find anywhere else.
Knowledgeable, detail-oriented, courteous, timely, considerate, respectful. These are just a few of the words that come to mind as I try to describe how much I appreciate this company. These people treat their customers like family. Their service people are top-notch. They're willing to work with you.
Service personnel is polite, on-time, and friendly on "keep full" for years and never a problem.
I've been a customer for years and have never been disappointed. Friendly service, on-time delivery. A few years ago, I had an oil burner installed. The job was accomplished quickly and perfectly plumbed. It reduced my heat bill considerably.
We had excellent service the other night. Carl came around midnight to inspect our propane tank to see why we didn't have heat. He is excellent at explaining heating things to a layman like me. He stayed until it was working.
Outstanding customer service. Friendly, knowledgable, courteous.